Privacy Policy
Effective Date: January 1, 2026
Catawba First Insurance Associates, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website, communications, and insurance-related services. This Privacy Policy explains how we collect, use, maintain, disclose, and protect personal information.
1. Information We Collect
We may collect information including:
- Full name
- Phone number
- Email address
- Mailing address
- Insurance inquiry information
- Policy-related details
- Browser and device information
- IP address
- Cookies and analytics data
- Communication preferences
We may also collect non-personal information regarding website traffic, interactions, and browsing activity.
2. How We Use Information
Collected information may be used to:
- Provide insurance quotes and services
- Respond to customer inquiries
- Improve customer support
- Process insurance requests
- Personalize user experiences
- Improve website functionality
- Maintain website security
- Detect fraud or misuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, analytics platforms, and related technologies to improve website functionality and user experience. Users may disable cookies through browser settings; however, certain features may become unavailable.
4. Information Sharing
We do not sell personal information.
Information may be shared with:
- Insurance carriers
- Licensed service providers
- Technology vendors
- Compliance partners
- Legal authorities if required by law
5. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, disclosure, or destruction.
6. Third-Party Websites
Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.
7. Data Retention
Information may be retained as necessary for legal, regulatory, operational, compliance, and recordkeeping purposes. Retention periods vary based on the type of information and applicable regulatory requirements.
8. User Rights
Users may request:
- Access to personal information we hold
- Correction of inaccurate information
- Deletion requests where applicable under law
- Communication preference updates
To exercise these rights, please contact us using the information provided in Section 11 below.
9. Children's Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Policy Updates
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes become effective upon posting to our website. Continued use of our website following any modification constitutes your acceptance of the revised policy.